Privacy notice

We respect your right to privacy

 Privacy notice

Overview

This Privacy Notice is intended for website visitors, potential/actual clients (individuals or partnerships) or, in the case of legal entities, their staff. It is provided to provide you with the information you need to ensure that your rights and freedoms as a data subject are protected as required under the (EU) 2016/679 (‘General Data Protection Regulation’), which we simply call here ‘the Regulation’.


Who we are


DPO Experts Limited provides data protection consultancy for businesses, schools and charities. We provide an external Data Protection Officer as a Service, toolkits and software to support data protection compliance under the Regulation. When processing your personal information we are defined as the ‘data controller’ under the Regulation.


Our contact details are:


DPO Experts Limited

71-75 Shelton Street

Covent Garden

London

WC2H 9JQ


admin@dpoexperts.com | +44 (0)20 3866 1213


Why we process your data

When we make reference to ‘personal information’, ‘information’ or ‘data’ this has the same meaning is the ‘personal data’ under the Regulation.


We will process your information because we believe that you or the organisation you represent may be interested in our services/products, you have expressed an interest in our services/products or because you/your organisation is/are a client. That’s it. We do not share/sell your data with other companies so that they can send you their information. No-one likes that, it’s wrong and we will not do it.


Before becoming a client, we may be required under certain circumstance to seek your consent to process your information for direct marketing purposes. On becoming a client it may be necessary to process your information for our legitimate purposes, which will be to provide you with the service or product that you require and to inform you about other products and services that may be of value to you or your organisation.


To perform certain functions within our business we may share your information with other recipients who support us in providing you or your organisation with our services and products. We keep this sharing to a minimum and on an as necessary basis.

 

Transferring personal data overseas

For us to perform the normal functions of our company and in providing you with goods and services, your information will be transferred overseas due it being processed by cloud software tools based overseas. These tools include cloud-based marketing systems and document storage. The data is processed in Canada and the United States. The European Commission has determined that Canada is a safe country with which to share data. The cloud-based providers in the United States that we use are committed to protecting your data to the requirements of the Regulation by complying with the US-EU Privacy Shield.


Your data protection rights

You have the right to contact us and request access to your information, have it rectified or erased, restrict the processing of your data or to object its processing, as well as the right to data portability.


If you have an issue regarding the processing of your data then we hope that we can address any concerns you may have at admin@dpo-experts.com. However you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk 

 

Your right to withdraw consent

Where we approached you for consent to process your data, you can withdraw that consent at any time.


Receiving marketing from us

From time-to-time we may reach out to you by phone, email or post to provide you with information about our services and products. If that’s not something you want then let us know at admin@dpo-experts.com


Obligations to provide us with certain information

When you choose to buy services or products from us we will require certain information to undertake the relevant financial transaction and to provide you with your chosen services or products. This is a contractual requirement. If you do not provide the required information then you will not be able to pay for those services or products and neither will you or your organisation be able to receive them from us.

 

Online profiling

In line with the practice of many websites, we use tools to understand where our site visitors have come from, their characteristics and their online behaviour by virtue of you accessing our site. This helps us to determine how best to offer services and products to website visitors and clients. 

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